Services

We deliver commercial planning outcomes through intelligent and effective communications

Client objectives are at the heart of our offer; working with, or independently of, other Turley services, we apply our local knowledge to develop bespoke strategies and programmes designed to secure success.

Alongside traditional consultation methods, our enhanced digital-first approach focuses on people not platforms, allowing meaningful community consultation to take place with or without physical events.

Our products and services

Strategic advice

From setting the engagement plan to adapting it as circumstances change, our ability to provide ongoing, strategic advice is central to our ability to deliver success

Political and stakeholder relations

Understanding the context and working to generate support from decision makers and influencers

Community engagement

Working with communities to ensure we understand their needs to reduce opposition and limit objection. As more communities choose to engage online, our enhanced digital offer includes:

• Interactive websites optimised for multi-device browsing
• Digital information events
• Live chat functions
• Targeted social media posts
• Dedicated project email inbox
• Digital break-out room discussions
• Support building campaigns

We also offer a suite of remote feedback channels to offer members of the community offline methods of engagement, including a consultation hotline and a postal response system.

Strategic messaging and public relations

Creation of a compelling narrative to communicate your project across a wide range of platforms. We offer an integrated media relations service to protect and enhance the reputation of projects through quality placements in local, regional, and national media outlets. 

Statutory consultation processes

We are experienced in leading on projects that fall under statutory pre-application consultation processes in Wales, Scotland and Northern Ireland, NSIP requirements and various regimes across local authorities in England.

We advised the Welsh Government on best practice in pre-application consultation and produced their ‘Pre-application Community Consultation: Best Practice Guidance for Developers’.

Further information on our digital consultation approach is available to download below.